Privacy Policy

Seamless Hold (“Seamless Hold,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit seamlesshold.com, create an account, place an order, contact us, subscribe to communications, or otherwise interact with us.

Depending on how you interact with Seamless Hold, we may collect:

Information You Provide

• name;
• email address;
• phone number;
• billing address;
• shipping address;
• account information;
• order and purchase information;
• return and exchange information;
• customer-service communications;
• communication preferences;
• form submissions; and
• other information you choose to provide.

Payment and Transaction Information

Payment information is processed in connection with checkout by the payment-processing services used for your transaction.

We may receive information needed to complete and support the transaction, such as billing information, transaction status, transaction identifiers, and order records.

Information Collected Automatically

Our website and the services supporting it may automatically receive information such as:

• IP address;
• browser type;
• device and operating-system information;
• pages viewed;
• referring pages;
• dates and times;
• session information;
• cookie or similar identifiers; and
• website usage information.

We may use personal information to:

• process and fulfill orders;
• provide shipping updates;
• manage accounts;
• handle returns, exchanges, and refunds;
• provide customer service;
• respond to inquiries;
• operate and maintain the website;
• preserve cart, session, account, and preference functionality;
• prevent fraud and security incidents;
• comply with legal, accounting, tax, and regulatory obligations;
• enforce our policies;
• improve our products and website;
• send transaction-related communications; and
• send marketing communications where permitted and consistent with your choices.

Our website uses cookies and similar technologies to support website functionality.

Cookies can help websites remember sessions, carts, accounts, preferences, and other information.

Necessary and Functional Cookies

Cookies or similar technologies may support:

• shopping-cart operation;
• checkout;
• login and account sessions;
• website security;
• fraud prevention; and
• website preferences.

Blocking necessary cookies may cause parts of the website to stop functioning properly.

Analytics and Performance

If analytics or performance features are enabled, related technologies may be used to understand traffic, performance, and how visitors use the website.

Marketing Technologies

If advertising or marketing features are enabled, related technologies may be used to understand referrals, measure campaigns, or support advertising.

Where applicable law requires consent or another choice for non-essential tracking, appropriate notices or choices will be provided.

Your Cookie Choices

Most browsers allow you to limit, block, or delete cookies.

Disabling necessary cookies may interfere with cart, checkout, account, security, and other functionality.

We may disclose information when reasonably necessary to service providers that assist with:

• website hosting and infrastructure;
• e-commerce functionality;
• payment processing;
• shipping and delivery;
• email communications;
• customer support;
• website security;
• fraud prevention;
• analytics, if enabled;
• marketing services, if enabled; and
• professional, legal, accounting, or compliance services.

We may also disclose information where required by law or legal process, to protect rights or safety, to investigate fraud or unlawful conduct, or as part of a legitimate sale or reorganization of the business subject to applicable law.

You may unsubscribe from promotional email using the unsubscribe option provided in the message or by contacting us.

Opting out of marketing does not prevent necessary transactional communications such as order confirmations, shipping information, security notices, or customer-service responses.

We retain personal information for as long as reasonably necessary for legitimate purposes including:

• fulfilling orders;
• customer service;
• maintaining transaction records;
• tax and accounting obligations;
• legal compliance;
• fraud prevention;
• dispute resolution; and
• enforcement of our policies.

Different categories of information may be retained for different periods.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No electronic system can be guaranteed to be completely secure.

Customers should protect their account credentials and notify us if they believe an account has been compromised.

Depending on residence and applicable law, customers may have rights such as:

• access to certain personal information;
• correction of inaccurate information;
• deletion of certain information;
• portability of certain information;
• information about how data is used or disclosed;
• withdrawal of consent where applicable; or
• opt-out rights relating to certain processing.

These rights are subject to legal exceptions and eligibility requirements.

To submit a privacy request, contact info@seamlesshold.com.

We may need to verify identity before fulfilling a request.

This website is not directed to children under 13, and Seamless Hold does not knowingly seek personal information from children under 13.

If a parent or guardian believes a child under 13 has provided information to us, contact us so we can review and address the situation.

Links or integrations with third parties may be governed by those parties’ own privacy practices.

We may update this Privacy Policy when our website, services, technologies, providers, or legal obligations change.

Seamless Hold
11273 SW 152nd St
Miami, FL 33157
info@seamlesshold.com
(786) 452-7732